Terms of Service
These Terms of Service (“Terms”) govern your use of the website and services provided by Valley Digital Ventures (“we,” “us,” or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms.
Services
Valley Digital Ventures provides digital consultancy and marketing services, which may include but are not limited to website development, search engine optimization, content marketing, social media management, digital advertising, and strategic consulting. Specific services, deliverables, timelines, and fees will be outlined in a separate proposal or agreement for each engagement.
Client Responsibilities
To enable us to perform our services effectively, you agree to:
- Provide accurate and complete information as requested
- Supply necessary materials, access credentials, and approvals in a timely manner
- Respond to communications and requests for feedback within reasonable timeframes
- Ensure you have the rights to any content, images, or materials you provide to us
Delays caused by failure to meet these responsibilities may affect project timelines and deliverables.
Payment Terms
Payment terms, including fees, schedules, and accepted methods, will be specified in your service agreement or invoice. Unless otherwise stated:
- Invoices are due within 14 days of receipt
- Late payments may incur additional fees and result in suspension of services
- We reserve the right to modify pricing for future services with reasonable notice
Intellectual Property
Upon full payment, you will own the final deliverables we create specifically for you, unless otherwise specified in your agreement. We retain ownership of:
- Pre-existing materials, tools, and frameworks used in creating deliverables
- General knowledge, skills, and techniques developed or refined during the engagement
We reserve the right to display completed work in our portfolio and marketing materials unless you request otherwise in writing.
Confidentiality
We will treat your business information and materials as confidential and will not disclose them to third parties except as necessary to perform our services or as required by law. This obligation does not apply to information that is publicly available or that we receive from other sources without confidentiality restrictions.
Limitation of Liability
To the fullest extent permitted by law, Valley Digital Ventures shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim related to our services shall not exceed the amount you paid us for the specific services giving rise to the claim.
We do not guarantee specific results such as search rankings, traffic increases, or revenue growth. Digital marketing outcomes depend on numerous factors beyond our control.
Indemnification
You agree to indemnify and hold harmless Valley Digital Ventures, its owners, employees, and contractors from any claims, damages, losses, or expenses arising from your breach of these Terms, your use of our services, or your violation of any third-party rights.
Termination
Either party may terminate an ongoing service engagement with written notice as specified in the applicable service agreement. Upon termination:
- You are responsible for payment for all services rendered up to the termination date
- We will provide any completed deliverables for which payment has been received
- Provisions regarding intellectual property, confidentiality, limitation of liability, and indemnification will survive termination
Refunds
Due to the nature of our services, we do not offer refunds. Once work begins, we immediately allocate resources including research, planning, and execution tailored specifically to your business. However, we operate on flexible terms and you may cancel future services before work commences.
Website Use
When using our website, you agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the site’s functionality
- Copy, reproduce, or distribute our content without permission
Disclaimer
Our website and services are provided “as is” without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the courts of [Your State/Jurisdiction].
Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with any service agreements or proposals, constitute the entire agreement between you and Valley Digital Ventures regarding the subject matter herein and supersede all prior communications and agreements.